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Who are you guys. Tell me something about your company.
See: About Us
How can I order?
By using the on-line shopping cart, by phone or by fax.
Click here for details.
What are your shipping charges? Terms of Sale?
Click on the following links: Shipping Charges, Terms of Sale
The Shopping Cart does not work. What do I do?
The program uses Java. If not enabled on your browser, the shopping cart will not
work.
Click here to for instructions
Also, many companies have firewalls installed on their computers and Java
cannot work in such an environment Also, recent versions of Microsoft
Windows did not include the Java runtime library.
Click here to get a free copy from the creator and
owner, Sun Microsystems. Of course, you can can simply telephone in your
order, using our toll-free number or fax it to us.
How does the shopping cart work?
It's easy: (1) Click on the order button next to each item. This puts it in the
"shopping cart" at the bottom of the page, (2) Edit the cart contents if you
wish, (3) Push the checkout button, (4) Fill out the order form, then (5) Submit the order
to us.
For more detailed instructions, Click here.
Is it safe to transmit my credit card number over the Internet?
Yes. We utilize an extremely tight security system. Most
E-commerce companies that manage their sites through on-line data base
systems. Hackers do break into these systems and steal credit card
numbers. We use a totally different approach. Our webs only
contain product information and pictures. When you are ready to
check out, you go to our secure Order Form Page. This is a secure
page. You fill out the form giving your name, address, credit
card information, etc. This is encrypted using the Verisign site
security system and written to a temporary file. The information is
electronically transmitted to our in-house computers and the temporary
file is deleted. Our in-house computers are not hooked to the
Internet and thus there is no physical way that a hacker can break into
our data base.
Is it safe to provide my email address? I don't want any junk
mail.
We do not sell our customer's email address. We do plan
to publish an informative Newsletter for those with an interest in Science
and Nature. It provides summaries of interesting articles, links to
sites that we think you'll enjoy, special discounts on popular items, and
notice of interesting one-of-a-kind items, such as fossils and animal
products. We only send it to subscribers. You may cancel the
subscription at any time.
I'm Interested in selling things to your company. Who do I
contact?
See Selling to Us I need to purchase a lot of items for a scout group, class project, etc.
How can I keep the project affordable?
We do offer discounts on large orders,
so call customer service Toll-Free. (800) 522-8281.
Hours 8:30 - 4:30 EST, business days.
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